Terms of Service

Platform Overview

DoCreators is a professional collaboration platform that connects content creators and businesses for promotional partnerships and creative collaborations. We facilitate B2B relationships in the digital marketing space.

👥 Who Can Join

  • You must be 18+ years old
  • Provide accurate information during registration
  • One account per person

📋 Acceptable Use Policy

✅ Permitted Activities:
  • Professional promotional partnerships
  • Creative collaboration projects
  • Business networking and portfolio sharing
  • Social media marketing services
  • Content creation for brands
  • Influencer marketing campaigns
❌ Prohibited Content:
  • Adult content or explicit material
  • Illegal activities or content
  • Hate speech or harassment
  • Copyright infringement
  • Spam or misleading content
  • Violence or dangerous activities
Professional Platform Policy

DoCreators is a professional B2B platform for digital marketing collaborations. We strictly prohibit adult content, explicit material, or any content that violates our professional standards. This platform is designed for legitimate business partnerships and creative collaborations only.

🔒 User Responsibilities

  • Age Verification: You must be 18+ and provide valid identification when requested
  • Content Ownership: Only share content you own or have rights to use
  • Professional Conduct: Maintain professional standards in all interactions
  • Accurate Information: Provide truthful information about your services and capabilities
  • Compliance: Follow all applicable laws and platform policies
  • Identity Verification: Complete verification process to access full platform features

💳 Payments & Refund Policy

Payment Terms:
  • Payment Processing: All payments are processed securely through Stripe
  • Escrow Protection: Payments are held in escrow until collaboration is completed
  • 7-Day Pending Period: After completion, payments are held for 7 days before release to seller
  • Platform Fee: We charge a 10% platform fee on all transactions (non-refundable)
  • Currency: All prices are displayed in USD and converted to local currency at checkout
  • Verification Required: Sellers must complete Stripe verification to receive payments
Refund Eligibility:
  • Before Work Starts: Full refund available if seller hasn't begun work
  • During 7-Day Pending: Refunds can be requested if work doesn't meet agreed specifications
  • After Release: ❌ No refunds once payment is released to seller (after 7-day period)
  • After Marking Complete: ❌ No refunds once buyer marks collaboration as complete
  • Time Limit: ❌ No refund requests accepted after 6 months from payment date
Partial Refunds:
  • Partial Delivery: If only part of work is delivered, refund for undelivered portion
  • Example: Paid for 500 fans, seller delivered 300 → Refund for 200 fans only
  • Platform Fee: Platform commission (10%) is non-refundable in all cases
  • Calculation: Refund = (Undelivered work / Total agreed work) × (Price - Platform Fee)
Refund Process:
  1. Contact Seller First: Try to resolve the issue directly with the seller
  2. Use Contact Form: If unresolved, submit a refund request via our contact form
  3. Provide Evidence: Include screenshots, messages, and details of the issue
  4. Review Period: We review all refund requests within 3-5 business days
  5. Decision: Admin will make a fair decision based on evidence provided
  6. Processing Time: Approved refunds are processed within 5-10 business days
Dispute Resolution:
  • Platform Mediation: Our team mediates disputes between buyers and sellers
  • Evidence Based: Decisions are made based on chat logs, delivery proof, and terms agreed
  • Bank Disputes: Chargebacks filed with your bank will be investigated
  • Response Time: Sellers have 7 days to respond to dispute claims
  • Final Decision: Platform admin's decision on refunds is final
⚠️ Important: Platform fees are non-refundable in all circumstances. Refunds are calculated on the seller's portion only.
📧 Refund Requests: For refund requests, use our Contact Us form. We will respond as soon as possible, typically within 24-48 hours.

⚖️ Platform Rights & Enforcement

  • Content Moderation: We may review and remove content that violates our policies
  • Account Verification: We may request identity verification at any time
  • Account Suspension: We reserve the right to suspend accounts for policy violations
  • Service Changes: We may modify or discontinue services with notice
  • Legal Compliance: We cooperate with law enforcement when legally required
  • Terms Updates: We may update these terms and will notify users of changes
Questions?

Contact us at contact@docreators.com if you need clarification on any of these terms.

🛡️ Data Protection & Privacy

  • Data Security: We implement industry-standard security measures to protect your information
  • Privacy Compliance: We comply with GDPR, CCPA, and other applicable privacy laws
  • Data Retention: We retain data only as long as necessary for legitimate business purposes
  • Third-Party Services: We use trusted third-party services for payment processing and verification
  • Your Rights: You have the right to access, correct, or delete your personal data

Last updated: October 2025